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Read reviews#1 conversion tool for ecommerce marketers
Digital Assistant helps sell products and support customers. Increase conversion rates, AOV and grow revenue.
I've found the perfect planter for my new home.
Inspired by your shopping trends
These look good, but how do I know if they'll be comfortable?
Hmmm... their shipping policy is NOT clear enough!
How satisfied are you with the overall customer service?
Very satisfied
Satisfied
Somewhat satisfied
Dissatisfied
Very dissatisfied
That's a great offer. I'm going to treat myself.
I have no idea which laptop to buy for my home office.
Need help choosing a new laptop? What best describes your needs?
Browsing the web
Streaming content
Office / multitasking
Editing photos / videos
Gaming
Those trainers I want are on sale but they're still a bit expensive.
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OMG! I need more of that blue hair dye – fast!
Welcome back. We've saved your recently viewed items...
Yesss! They'll deliver the TV and set it up for me.
Trusted by 1,000+ businesses, big and small
Ve's Digital Assistant provided a fast and effective way of gaining valuable customer feedback to help improve our engagement and offering
Katrina But
,
eCommerce Manager
Discover what your Digital Assistant can do
Guided Selling
Simulate in-store consultations to reduce the time-to-buy
Help customers find and purchase the right products online with guided selling.
- checkBeat choice overload with streamlined product recommendations to increase conversions
- checkAutomate consultations to help customers during the research phase, converting them faster
- checkGather direct customer feedback to get actionable insights. Use this data to optimise everything from site merchandising to marketing campaigns
Personalisation
Create truly personalised experiences to increase order values
Tailor each customer journey using cues from their past interactions, current context and predicted intent.
- checkMake smarter product recommendations using individual behaviour cues to increase conversions
- checkRemember returning visitors to upsell and cross-sell more effectively
- checkIncrease ad spend efficiency with personalised ad-to-website journeys
Conversion Optimisation
Pick up on behavioural cues to increase conversions
Deliver smart, timely content to keep customers engaged and increase conversions.
- checkReduce cart abandonment by responding in real-time to exit intent
- checkProtect your margins with smarter promotional code usage and implementation
- checkGet direct feedback to make data-driven decisions that improve site-wide conversion
Discover how AfB achieved an 88% increase in their website conversion rate in half a year with Ve’s Digital Assistant!
Ready to help your customers when they need it most
Product Recommendations
Inspire and guide customers with their purchase decisions
Offering better product discovery, greater catalogue coverage, increased conversions and higher order values.
Inspired by your shopping trends
Media Message
Apply customer context to specific messaging and offers
Use Media Messages to identify the pivotal moments where “micro-narrative” messaging could better meet your customer needs.
Promotional Code
Protect your margins with smarter discounting strategies
You don’t have to offer crazy deals to make promocodes worth your while. Even small incentives can be enough to sway a would-be shopper in your direction.
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Email Subscription
Collect emails and build your subscriber lists
Make a good first impression, boost brand reach & increase subscriber rates with a clear and timely value exchange.
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Digital Assistant Hub
Create a cohesive experience with all your stuff in one place
Store messages, recommendations, promo codes, and other content in one convenient place, so your customers can always find exactly what they're looking for.
Why choose Digital Assistant?
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Expand your expertise
Our consultative client success managers work with you to optimise your conversions.
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Integrate with your brand
Customise your Digital Assistant to natively align with your website, audience, and brand.
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Experiment with agile testing
Quickly implement new campaigns to test and learn with minimal internal resource.
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Get up and running, fast
Get the Digital Assistant live on your site in a matter of days, with our fully managed service.
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Never compromise load times
Our single line of code loads last, never affecting the speed of your site.
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Skip the training
There’s no platform to learn – our client services take care of campaign building and reporting.
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Joined-up experience
Deliver smarter, more unified, increasingly connected solutions across the journey.
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Always a friendly face
Build common and consistent design patterns to create a positive association with your brand.
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Never 'in your face'
Working alongside your website, users can interact with the page whilst being assisted at the same time.
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Available 24/7
Always-on support and inspiration your customers need – as they move from prospect to purchase.
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The power of choice
Give customers the flexibility and control to engage in their own time and on their own terms.
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More than a message
Create a conversation by imitating the behaviours of an in-store shopping assistant.
